Question 1

How do Residential Villages work?

Accepted Answer

The answers are in 'Manufactured Homes (Residential Parks ) Act 2003'....Regulation of 2017 ....& the Amended Act of 2024 and now there is proclamations OMG 🤯
in summary;
Residents purchase a home in a village and pay a site fee to keep the home in the village under a "site agreement"
just FYI...
No homes in this village meet the criteria to be eligible for the opt in buy back scheme under the act.

Question 2

Are there any rebates, assistance or discounts?"

Accepted Answer

You may be entitled to claim rental assistance direct from Centrelink depending on your individual circumstances.

The seniors electricity rebate is applicable. Contact your retailer to make this claim.

Council may run a home assist program to help with maintenance of your home.

Question 3

What are the costs ?

Accepted Answer

Buyers pay the negotiated price for the home with the seller.  There are no hidden costs, no stamp duty, no gst.

Sellers pay the sales commission as set out in the act to the park.

Who ever owns the house on the first of the month pays the site fee for that month.

The site fee as at 2 feb 2026 is $258 - $292 a week before rental assistance is accounted if applicable.

Electricity is the home owners cost direct to the retailer.

Water bills average $350 annually.

Home and contents insurance is the home owners cost.

Question 4

Am I able to have a pet?

Accepted Answer

There are residents who bought a home in torquay waters because it was pet free. These people have site agreements to say this. so no to dogs, but there are some pets allowed, so ask the Manager.

Question 5

How does the mail delivery work?

Accepted Answer

The village's physical address is 59 to 65 Truro Street Torquay but that is not a postal address. 
 
Australia Post delivers to the box at the front of your house so your street address is your postal address.
 
For example a village address may be; 
 
A & B Smith
1 Wayamba Way
Torquay Qld 4655
 
or
 
C Jones
10 Kalora Court 
Torquay Qld 4655

Question 6

Can I have visitors/guests stay?

Accepted Answer

Yes you can have adults and children visitors and stay over guests but you must accompany them to use village facilities such as the pool. Your guests are your responsibility at all times.

Question 7

Can we rent our home out?

Accepted Answer

Yes but conditionally. Torquay Waters agreements maintain the homes must be owner occupied principal place of residence, However you can rent your home If the village is appointed as property manager. The manger will find and approve tenants, perform monthly inspections and collect the rent and utility recovery.

Question 8

How is waste managed?

Accepted Answer

Council dictate that two homes share a set of bins. One general and one recycle.  putting the bins out for collection on Truro street and keeping them clean is the responsibility of your home owners jointly. You may pay for your own Bin if you wish but that is not encouraged.
There is a bin wash area located at the North East corner of the village.

Question 9

How close is a hospital?

Accepted Answer

Torquay Water is approximately 4 km from both the The Hervey Bay Public and Private Hospitals. The hospitals are across the road from each other.
 
Although Ambulance Queensland have been given the gate code, If you do call an Ambulance it may be wise to open the front gate and direct them to the home.

Question 10

Can I keep a motorhome boat or caravan ?

Accepted Answer

Yes if it's stored on your site, it must be on a paved or concrete slab
with the location agreed to by your immediate neighbours.
There is no long term parking of boats caravans or the like on common property.

Question 11

What happens if the park owner sells the village?

Accepted Answer

Nothing happens, life continues as normal.
If the Village changes ownership, your existing site agreement stays in force so there will be no change. Your tenure and rights are protected by the Manufactured Home (residential parks) Act 2003 and enforced by the Queensland Civil Administerable Tribunal (QCAT).

Question 12

Can i work from home?

Accepted Answer

No is the short answer, but of course there are exceptions to everything. If what you do does not disturb anyone else then approval will be given by the manager.

Question 13

How do I sell my home?

Accepted Answer

How to sell your home is detailed in the BUYING & SELLING page, In short you advise the village manager you wish to sell agree the fee and complete a Form 9. The manager does the rest.

Question 14

Can i have a garage sale?

Accepted Answer

NO definitely not! 
It is not reasonable on your neighbours to invite the public into the village as it disturbs the quiet enjoyment with cars and people coming going and parking anywhere and it is a serious security concern.

Question 15

What if I have more questions that have not yet been answered?

Accepted Answer

If you have any further questions or would like to request an inspection please use the contact options on the home page. We look forward to hearing from you!

Question 16

How much is the site fee?

Accepted Answer

Current new owner weekly fee as at 2 feb 2026 is $292 paid calendar monthly.

Question 17

Can i extend my home or put up a fence ?

Accepted Answer

Any building work that modify's the foot print of the home needs to be approved in writing by the Village and Council.
Generally no fencing is allowed however privacy screens may be approved.
Anything that is legal and also agreed to by the immediate neighbours plus the village manager will be accepted.